Oak & Analytics — Delete Your Account
This page explains how to request deletion of your Oak & Analytics
account and the data associated with it. Oak & Analytics is the bourbon
discovery and tasting-journal app published by Oak & Analytics; the same
process applies whether you installed it from the App Store or Google Play.
Delete directly in the app
The fastest way to delete your account is to do it directly in the app. Open
Oak & Analytics, go to your Account screen, select Delete Account, and
confirm your choice. Your account and associated data will be deleted immediately.
How to request deletion by email
If you no longer have the app installed, you can request deletion by email:
- Email customersupport@oakandanalytics.com
with the subject line "Delete my account".
- Send the request from the email address your account is registered
under (the one you sign in with, or the Google account you use for
sign-in). If that isn't possible, tell us the account email in the message
and we may ask a follow-up question to verify it's really you.
- We will confirm by reply and delete your account and data within
30 days of verifying the request.
What is deleted
- Your sign-in account (email address and authentication identity).
- Your profile information (display name, age attestation).
- Your shelf — every bottle you track.
- All of your tasting notes.
- Your blind-tasting-room participation and hosting records.
- Your Pro subscription entitlement record and usage counters on our
servers.
What is kept
- Anonymous crowd contributions. Barcode-to-bottle
confirmations, label photos, and community bottle entries you contributed
are part of the shared catalog and are not linked to your identity there.
They may be retained after your account is deleted.
- Purchase records. Payment and transaction records are
held by Apple, Google, and our purchase processor RevenueCat under their
own policies; deleting your Oak & Analytics account does not cancel an
active subscription — manage subscriptions in your App Store or Google
Play account settings.
- Records we are required to keep by law, if any, for no longer than the
law requires.
Deleting data without deleting your account
You can delete individual shelf bottles and tasting notes inside the app
at any time — no request needed. If you'd like us to erase specific data
(for example, all tasting notes) while keeping the account, say so in your
email and we'll do that instead.
More information
See our Privacy Policy for details on what we
collect and how it's used. Questions:
customersupport@oakandanalytics.com.